Video Conferencing became an essential tool for companies across industries, and the healthcare sector was not an exemption. Since 2020, HIPAA-Compliant Video Conferencing software has been a commodity high in demand.
Telehealth or also known as telemedicine consultation took a vital role amid the heightened time of the COVID-19 pandemic. By definition, telehealth means the distribution of health-related services and information via communication channels to provide health care from a distance.
Like many others, hospitals and medical centers utilized collaboration solutions to aid in their remote operations. Hence, patient data protection extends beyond the doctor and patient relationship and towards communication mediums.
Technology has come a long way in healthcare, and telehealth is one of them. Telehealth is a health service offered via communication technologies. Basically, it pertains to the use of digital and telecommunication platforms to share medical information remotely.
Technology is no doubt vital to telehealth. Usually, telehealth technologies come in the form of a digital app, an instant messenger, or an online ERP system. In most cases, telehealth means the use of video conferencing tools — including Zoom Meetings.
Healthcare is bound to confidentiality. Therefore, in selecting a tool, patient protection remains a priority. For this reason, healthcare professionals need to limit their options to HIPAA-compliant communication platforms.
The Health Insurance Portability and Accountability Act (HIPAA) is a federal law enacted in the United States in 1996. HIPAA is a set of established standards that aims to safeguard patient’s medical and health data.
Based on records, there was an average of 37 healthcare data breaches reported every month from the first to the second quarter of 2019. With that said, HIPAA-compliant tools are recognized to combat cybercrimes.
For video conferencing tools, HIPAA guidelines require providers who transmit these confidential healthcare data to the listed anti-data breach standards to guarantee patient health information protection.
Every institution that deals with protected health information (PHI) must have their physical, network, and process security measures in place and follow them to ensure HIPAA Compliance. In the aim to cater to the requirement of health centers, Zoom secured HIPAA-compliance to gain the confidence of healthcare institutions.
In this section, we elaborate on how Zoom fits the bill of HIPAA standards. This breakdown is based on the Zoom for Healthcare datasheet. Understand how Zoom is HIPAA-compliant by reviewing the table below.
Zoom HIPAA-Compliance Standards
|Zoom HIPAA-Compliance Standards:|
● Data in motion traverse Zoom’s secured and distributed infrastructure.
● Platform connections are logged for audio and quality-of-service purposes.
● Account admins have secured access to manage individual, group, or organization-level management.
|Zoom HIPAA-Compliance Standards:|
● Multilayer integration protection is designed to protect both data and service layers.
● Controls are in place to protect and encrypt meeting data.
Zoom HIPAA-Compliance Standards:
Zoom is ready for healthcare field adoption. Doctors, nurses, and other medical practitioners can utilize Zoom for a reliable and cost-effective telehealth channel.
As explained above, you can see how carefully Zoom adheres to the HIPAA standards to ensure patient security worldwide. Aside from adopting HIPAA compliance and standards, Zoom meets the dynamic needs of healthcare organizations.
Furthermore, Zoom can provide unified communication to enhance efficiency and collaboration within your medical institution. Lastly, more than telehealth, Zoom can empower remote medical consultation and even education across the healthcare continuum.
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